Grow your Business with Inbound Marketing
Attract, engage, and delight your customers with relevant content that guides them through the manufacturing buyer journey until they're ready to partner with your team.
What is Inbound Marketing?
Inbound marketing is a way to attract loyal customers by meeting your audience's needs. It focuses on creating personalized experiences with valuable content to increase customer engagement and help your business grow.
The inbound methodology can be implemented in three stages:
Attract
Bringing in the right audience with meaningful content and discussions that establish you as a trusted advisor.
Engage
Offering insights and solutions that resonate with their challenges and objectives, increasing the likelihood of them purchasing from you.
Delight
Providing assistance and support to enable your customers to achieve success with your product.
Implementing Inbound Marketing Strategies
Attract your ideal customer
Inbound marketing strategies aim to attract your target audience and are closely tied to creating and developing content.
You want visitors who are likely to become leads and happy customers. How do you do that? By attracting the right people with timely, relevant content.
To connect with your audience, create and share valuable content like blog posts, offers, and social media updates. This can include product guides, best practices for how OEMs can partner with their vendors to avoid supply chain problems, and tips on how to improve a component's manufacturability.
To engage your audience more deeply, improve this content with an SEO strategy. Focus on keywords related to your products, the problems you solve, and how you help customers. An SEO strategy will help your content show up naturally on search engine results when people search for this information. These people are your target audience and likely the right customers for your business.
Engage with prospects
When using inbound strategies to connect with your audience, make sure your communication with leads and customers helps build long-term relationships. Highlight the value your business offers.
Strategies that engage may include how you handle inbound sales calls or web-based leads. Focus on how customer service reps manage communication with interested people. Also, practice solution selling instead of just selling products. This ensures deals benefit both customers and your business, providing value to your ideal customers.
Be sure to capture all prospect and customer information in a CRM that you gather through those sales calls, web forms, and CTAs. Timely and tailored communication will not only improve the buyer's journey for your ideal customer, it will also help you onboard new customers faster - talk about a win-win!
Delight your loyal customers
Inbound strategies that delight focus on keeping customers happy and supported long after that first PO. These strategies involve your team acting as advisors and experts who can help engineers, quality engineers, and industrial buyers anytime.
Use tools like marketing emails and automation to deliver the right information to the right person at the right time without fail. Deploying the right CRM and marketing automation platform (MAP) tools will also enable lean sales and marketing teams to work efficiently and effectively.
The key to an inbound strategy that delights your customers is helping them in any situation, even if your business doesn't benefit right away. A happy customer becomes an advocate for your shop, so treat all interactions carefully.
Inbound Marketing Tools
Ways to Attract
Video
Blog posts
Social media
Content strategy
Ways to Engage
Email marketing
Prospecting
Lead flows
Marketing automation
Chat bots
Ways to Delight
Email marketing
Marketing automation
Contact attribution reporting